PestExtra Roundtable: Dealing with customer complaints

Dealing with customer complaints roundtable at PestExtra

PESTEXTRA, ROUNDTABLE
DAY 3, THURSDAY 18 MARCH 2021
12.00 - 12.45

Led by: Natalie Bungay, BPCA

We’re running some round table discussions each day, led by industry experts, to give you the chance to learn, share and connect on a specific pest management topic. For this session we're asking you to think about the below questions and come prepared to discuss: 

1. Why may we, or you, get a complaint about your service?

2. How do you manage your customers expectations?

Each ‘table’ has a maximum of 20 ‘seats’ so will be available on a first-come basis.

This Seminar is held at PestExtra: the online pest management show and is completely free to attend.

Dates